Settings & Navigation

Bottom Navigation Bar

For a complete guide to the bottom navigation bar and screen layouts, see Navigating Helloii.

Settings Menu Overview

Tap You in the bottom navigation bar to access your profile and settings. The menu is organized into the following sections:

Account

Manage your profile and trust level.

• Profile — Edit your display name, photo, and status message
• Trust Level — View your Verified status and manage your optional Secure upgrade
• Linked Devices — See devices connected to your Helloii account
• Backup Recovery Phrase — View or regenerate your account recovery phrase
• Delete Account — Permanently delete your account and all data

Privacy

Control your visibility and security. See the Privacy Settings article for full details.

• Name visibility — Who can see your display name
• Status visibility — Who can see your status message
• ZTRS visibility — Who can see your trust score
• Last Seen — Who can see when you were last active
• Profile photo — Who can see your profile picture
• Read receipts — Toggle read receipt indicators
• Blocked contacts — Manage your blocked users list
• Locked chats — PIN/biometric-protected conversations
• Group invitations — Who can add you to groups

Notifications

Customize how Helloii alerts you.

• Message notifications — Sound, vibration, and popup settings for incoming messages
• Call notifications — Ringtone and vibration for incoming calls
• Group notifications — Separate controls for group chat alerts
• Notification tone — Choose from built-in sounds or use a custom tone
• In-app sounds — Toggle sounds for sent messages, keyboard taps, etc.

Appearance

Personalize the look and feel of Helloii.

• Theme — Choose between Dark mode, Light mode, or System default
• Chat wallpaper — Set a custom background for all conversations or per-conversation
• Font size — Small, Medium (default), or Large
• Chat bubble style — Customize message bubble colors

Language

Change the app language. Helloii supports:

• English
• Spanish (Español)
• French (Français)
• Portuguese (Português)

Changing the language updates all interface text immediately. Message content from other users remains in the language it was written.

Storage & Data

Manage storage usage and data preferences.

• Storage usage — See how much space Helloii uses on your device, broken down by conversation
• Media auto-download — Configure which media types (photos, videos, documents) download automatically on Wi-Fi vs. mobile data
• Clear cache — Free up space by removing cached data
• Network usage — View data consumption statistics

Help

• FAQ — Common questions and answers
• Contact Support — Send a message to TripleCyber support
• App Info — Version number and build information

About

• Terms of Service
• Privacy
• Licenses — Open-source attributions

Profile Customization

To edit your profile:

1. Go to You → Edit profile
2. Tap your profile photo to change it (take a photo or choose from gallery)
3. Tap your name to edit it
4. Tap the status field to set a custom status message

You have one profile in Helloii. It carries your name, photo, and status wherever you go.

Verified and Secure

Helloii has a single profile with two trust levels:

• Verified — Your base level. You sign in as Verified using your TripleEnable identity, which confirms who you are through ID verification at signup. Every Helloii user is Verified.
• Secure — An optional upgrade to that same profile, similar to adding a verified badge. Secure unlocks the highest trust level and advanced capabilities.

Both levels use one profile. Upgrading to Secure does not create a second account — it raises the trust level of the profile you already have.

To view your trust level:

1. Go to You → Account → Trust Level

From here you can:

• See your current level (Verified or Secure)
• View your TripleEnable verification status
• Upgrade to Secure if you are on the Verified level
• See your ZTRS score

Linked Devices

Helloii can be used on multiple devices simultaneously.

To manage linked devices:

1. Go to You → Account → Linked Devices
2. View all devices currently connected
3. Tap a device to see its last active time
4. Swipe left or tap Remove to unlink a device

For security, relinking a removed device requires re-authentication.

Backup & Recovery

Your backup recovery phrase is the only way to recover your account. There are no security questions or email-based recovery options — this is by design for maximum security.

To view your backup recovery phrase:

1. Go to You → Backup recovery phrase
2. Authenticate with your PIN or biometrics
3. Write down or securely store the key

Warning: If you lose your backup recovery phrase and password, your account cannot be recovered. Store your backup recovery phrase in a password manager or secure physical location.

Tips

• One profile, two trust levels — Verified is your base level; Secure is an optional upgrade of the same profile
• Use Dark mode — Ideal for extended use, especially in low-light environments
• Review Storage periodically — Media files from conversations can accumulate over time
• Keep Notifications enabled — Ensure you never miss important messages or calls

Next Steps

Explore related guides:

• Privacy Settings - Fine-tune your security controls
• TripleEnable - Manage your digital identity
• TripleValidate - Verify others' identities