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Navigating Helloii

Learn how to navigate the Helloii interface, including the bottom menu bar, your trust level, chat screens, and settings.

6 min readUpdated Jul 6, 2026

Bottom Navigation Bar

The bottom navigation bar is your primary way to move between Helloii features. It contains five tabs:

TabFunction
MomentsStories and status updates
CallsVoice and video call history
ChatsAll your conversations
ContactsContact list and search
YouProfile, trust level, ZTRS, and account settings

The currently active tab is highlighted. Unread message counts appear as badges on the Chats tab.

Chats Screen

The Chats screen is where you land when you open Helloii. It shows all of your conversations.

What you see:

  • Contact name and profile picture
  • Last message preview
  • Timestamp of last activity
  • ZTRS trust indicator (color-coded dot)
  • Unread message count badge

Actions from the Chats screen:

  • Tap a conversation to open it
  • Swipe left on a conversation for quick actions (archive, delete, pin)
  • Long press to select multiple conversations
  • Tap the search icon to search across all messages
  • Tap the compose icon to start a new conversation

Search

Tap the magnifying glass icon at the top of the Chats screen to search.

You can search for:

  • Contact names
  • Message content
  • Phone numbers
  • Shared files and media

Search results cover all of your conversations.

Calls Screen

The Calls screen shows your complete call history.

Each entry shows:

  • Contact name and photo
  • Call type (voice or video, incoming or outgoing)
  • Call duration
  • Date and time
  • ZTRS trust indicator

Actions:

  • Tap a contact to call them again
  • Tap the info icon to view call details
  • Tap the phone icon (top right) to start a new call
  • Swipe left on an entry to delete it from history

Your Trust Level

Helloii uses a single profile. There are no separate accounts to switch between and no anonymous mode. When you sign up, you verify your identity through your TripleEnable identity, so you sign in as Verified from day one. Your trust level is shown in the You tab.

There are two trust levels:

  • Verified — the base level for every Helloii user. Your identity has been confirmed through TripleEnable ID verification at signup. This is the everyday trust level for all of your conversations and contacts.
  • Secure — an optional upgrade of your same profile. Think of it like adding a higher verified badge to the account you already have. Secure unlocks the highest trust level in Helloii and additional advanced capabilities.

How to view your trust level:

  1. Tap the You tab in the bottom navigation bar
  2. Your current trust level (Verified or Secure) is displayed at the top of your profile

Upgrading to Secure

Secure is an add-on to your existing Verified profile, not a separate account. When you upgrade, everything stays in one place: the same conversations, the same contacts, the same settings. Upgrading raises your trust level and unlocks advanced capabilities. You do not lose or move any data when you upgrade.

Chat Interface

When you open a conversation, you see:

Top bar:

  • Back arrow to return to Chats list
  • Contact name with trust level and profile photo
  • Screen share and phone call icons
  • More options menu (three dots)
  • Below the top bar: Zero Trust Risk Score display with score number and rating

Message area:

  • Your messages appear on the right (colored bubble)
  • Their messages appear on the left (gray bubble)
  • Timestamps shown between message groups
  • Media (photos, videos, files) displayed inline
  • Read receipts shown as eye indicators (if enabled)

Input bar (bottom):

  • Emoji button
  • Text input field
  • Attachment button
  • Camera button
  • Voice message button (hold to record)
  • The Send button appears when you begin typing

More Options Menu

Tap the three dots in the top-right corner of a conversation to access:

  • View contact profile — See full ZTRS breakdown and trust level
  • Search in conversation — Find specific messages
  • Mute notifications — Silence alerts for this chat
  • Media, links, and docs — Browse all shared files
  • Wallpaper — Customize the chat background
  • Clear chat — Delete message history
  • Report — Flag suspicious behavior

Contact Profile

Tap a contact's name or photo at the top of a conversation to view their profile.

Profile shows:

  • Display name and username
  • Profile photo with status indicator
  • Media, links, and docs count
  • Save to Gallery
  • Notifications settings
  • Zero Trust Risk Score (tap to view detail)
  • Edit nickname
  • Encryption status
  • Contact management (Block, Delete, Clear, Remove)

Moments Screen

The Moments screen displays ephemeral content from your contacts. Share photos, videos, and text updates with full control over audience, duration, and privacy.

  • View contacts' Moments organized by Recent, Seen, and Muted
  • Create and share your own Moments with custom audience groups
  • React and reply to Moments privately
  • Set custom durations from 6 hours to 7 days
  • Full screenshot detection and privacy controls

For a complete guide, see Moments.

You Screen

Tap You in the bottom navigation bar to access your profile and app preferences. The menu is organized into sections:

  • Account — Profile, trust level and Secure upgrade, linked devices
  • Privacy — Visibility controls, blocked contacts, read receipts
  • Notifications — Message alerts, call alerts, sound preferences
  • Appearance — Theme (dark/light), chat wallpaper, font size
  • Language — App language (English, Spanish, French, Portuguese)
  • Storage & Data — Media auto-download, storage usage, clear cache
  • Help — FAQ, contact support, app info
  • About — Version number, terms of service, privacy policy

For detailed settings information, see the Settings & Navigation and Privacy Settings articles.

Quick Navigation Tips

  • Double-tap the Chats tab to scroll to the top of your conversation list
  • Swipe right on a conversation to pin it to the top of your list
  • Tap the You tab to quickly access your trust level and profile settings
  • Use the search bar to quickly find any contact or message across all conversations

Accessibility

  • Screen reader support — All navigation elements are properly labeled
  • Large text mode — Adjustable in You → Appearance → Font Size
  • High contrast — Available in You → Appearance → Theme
  • Keyboard navigation — Full support on tablet and desktop versions

Getting Help

If you need assistance navigating Helloii:

Next Steps

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