How It Works (4-Step Process)

Step 1: Simple Search

Enter any digital asset into the intuitive search bar: email addresses, phone numbers, usernames, social media handles, or domains.

For detailed search instructions and tips, see Searching for Identities.

Step 2: Real-Time Verification

TripleValidate instantly checks against the secure TripleEnable database.

What Happens Behind the Scenes

Instant Database Query:

• Searches millions of verified identities
• Checks all linked assets across zones
• Matches against TripleEnable accounts
• Returns results in milliseconds

Security Protocols:

• Encrypted connection to database
• Zero Trust verification for search request
• Your search activity is logged for security
• Privacy-protected results

What Gets Checked:

• Is this asset registered in TripleEnable?
• Which zone is the account in? (Verified or Secure)
• What's their current ZTRS score?
• Are they active and verified?
• What other assets are linked? (if visible)

Loading Time

Typical Response:

• Results appear in 1-3 seconds
• Faster than any manual verification
• Real-time, not cached data

Step 3: View Results

See comprehensive information about the asset and its owner.

What Results Show

If Asset Is Found:

User Information:

• Username in TripleEnable/Tr3sPass
• Zone level (Verified or Secure)
• Account status (Active, Inactive)

ZTRS Score:

• Current trust score (0-1000)
• Visual indicator (4-segment color bar: red/orange/yellow-green/green)
• Score trend (if available)

Verified Assets:

• List of linked assets (if privacy allows)
• Verification status for each
• Asset types (email, phone, social media)

Account Details:

• Account age (if visible)
• Last activity timestamp
• Zone badges and indicators

If Asset Is NOT Found:

Possible Reasons:

• Not registered in TripleEnable
• Privacy settings set to "Only me"
• Anonymous Zone user (cannot be found)
• Asset not added to their account
• Typo in your search

What This Means:

• Cannot verify through TripleValidate
• May be legitimate but not in ecosystem
• Could be suspicious (proceed with caution)
• Consider requesting they create account

Understanding the Results

Great ZTRS Score (750-1000):

• Highly trustworthy
• Government ID verified (if Secure)
• Multiple verified assets
• Established account history
• Safe to proceed with confidence

Good ZTRS Score (500-749):

• Moderately trustworthy
• Basic verification completed
• Some assets verified
• Building trust score
• Proceed with normal caution

Fair ZTRS Score (250-499):

• Lower trust level
• New account or minimal verification
• Few verified assets
• Limited history
• Exercise extra caution, validate further

Poor ZTRS Score (0-249):

• Lowest trust level
• Unverified or very new account
• Minimal verified assets
• No established history
• Do not proceed without additional verification

Privacy Considerations

What You Can See Depends On:

• Their privacy settings
• Your relationship (contact vs. stranger)
• Their zone level
• Which assets they've made public

Anonymous Zone Users:

• Will NEVER appear in searches
• This is by design for their privacy
• If you need to verify them, they must upgrade zones

Step 4: Send Validation Request

Ask the owner to confirm ownership of the asset.

When to Send a Validation Request

Critical Situations:

• Received unexpected money request
• About to send wire transfer
• Suspicious email or message
• Business transaction with new contact
• High-value purchase or sale

Precautionary Situations:

• Verifying new business partner
• Confirming client communication
• Validating contractor information
• Double-checking before sharing sensitive data

How to Send a Validation Request

1. After viewing search results, tap "Send Request validation"
2. Write your message to the user:

• Be specific about what you're verifying
• Explain the context
• Keep it professional and clear

1. Review the request details
2. Tap "Send Request validation"
3. Request is delivered to their TripleEnable account

Example Validation Messages

Money Request Verification:

"Hi, I received an email from yourname@gmail.com asking me to wire ,000. Can you confirm this email belongs to you and you sent this request?"

Business Communication:

"Hello, I received a contract from this email address. Can you verify this is your official business email before I sign?"

Social Media Verification:

"Hi, someone claiming to be you contacted me on Instagram from this handle. Can you confirm this is your account?"

General Verification:

"I want to confirm I'm communicating with the real you. Can you verify this is your email address?"

What Happens After Sending

Recipient Receives:

• Push notification on their device
• Email to their TripleEnable email
• In-app notification in TripleEnable
• Your validation message

They Can Respond:

• Confirm - Confirms the asset is theirs
• Deny - Denies ownership (RED FLAG!)
• Ignore - No response (expires after 24 hours)

You Get Notified:

• Instant push notification when they respond
• Email notification
• In-app update with their answer

Response Timeline

24-Hour Window:

• Requests expire after 24 hours
• Most users respond within a few hours
• Urgent requests often get faster responses

What If They Don't Respond:

• Could be busy and missed notification
• Could be suspicious (they're avoiding)
• Could be legitimate but not checking TripleEnable
• Proceed with extreme caution if no response

Complete Process Example

Scenario: You receive an email from "john.smith@company.com" requesting a 0,000 wire transfer.

Step 1: Search

• Open TripleValidate
• Search: "john.smith@company.com"

Step 2: Verification

• TripleValidate checks database
• Results appear in 2 seconds

Step 3: View Results

• Found: Joe Doe, Verified Zone, 78% Good
• Review their ZTRS score, zone level, and verified assets

Step 4: Send Validation Request

• Fill out validation request form with your message
• Tap "Send Request validation"
• Recipient receives your request and chooses to Confirm or Deny ownership

Result:

• Confirmed - Safe to proceed with transfer
• Denied - SCAM! Do not send money, report email
• No Response - Contact John through known channels before proceeding

Why This Process Works

The four-step verification process is engineered to be fast, accurate, and difficult to circumvent.

Speed

• Entire process takes under 30 seconds
• Faster than calling, texting, or emailing
• Real-time verification vs. hours of back-and-forth

Accuracy

• Database of verified identities
• Continuous validation (not one-time)
• Government ID verification (Secure Zone)
• Blockchain-backed authenticity

Simplicity

• Just a search bar
• No complex setup
• No training required
• Works on any device

Security

• Zero Trust architecture
• Encrypted communications
• Audit trail of all validations
• Community reporting

Troubleshooting

Search Returns No Results:

• Check spelling and formatting
• Try alternative contact methods (phone vs. email)
• Search by username instead
• User may not be in TripleEnable ecosystem

Cannot Send Validation Request:

• Verify you have Secure Zone access
• Check internet connection
• User may have privacy set to "Only me"
• Try again in a few moments

Validation Request Failed to Send:

• User account may be inactive
• Privacy settings blocking requests
• Technical issue - try again
• Contact support if persists

Next Steps

Now that you understand the 4-step process:

• Anti-Phishing Use Cases - Real-world scenarios and detailed examples
• Searching for Identities - Advanced search techniques
• Sending Validation Requests - Best practices and strategies