See phone sync, search, and QR code methods in action
Method 1: Sync from Your Phone Contacts
The fastest way to find people you already know on Helloii.
How it works:
- Ensure you've granted Helloii access to your contacts
- Helloii automatically identifies contacts who have the app
- Matching contacts appear in your "Contacts" list
- Tap any contact to start a conversation
What happens behind the scenes:
- Your phone contacts are securely processed
- Helloii checks phone numbers and emails against existing users
- Only mutual matches are shown (both parties must have each other's info)
- Your contact list is never shared or stored unencrypted
Best for:
- Getting started quickly
- Finding friends and family already using Helloii
- Building your initial contact list
Method 2: Search by Username, Phone, or Email
Find anyone on Helloii without needing to have them in your phone contacts.
How to search:
- Tap the search icon
- Enter one of the following:
- Username (e.g., @johndoe)
- Phone number (with country code)
- Email address
- View matching results
- Tap a result to view their profile
- Tap Message to start chatting, Call to call them, or Add to add them to your contacts
Search tips:
- Usernames are unique — if you know someone's exact username, you'll find them instantly
- Phone and email searches only work if the user has added and verified that information
- Search respects privacy settings — users who have restricted discoverability won't appear
Best for:
- Connecting with new professional contacts
- Finding people when you only have their email
- Adding contacts from social media or business cards
Method 3: QR Code Scanning
Instantly connect with someone in person by scanning their unique Helloii QR code.
How to share your QR code:
- Tap your profile icon
- Select "My QR Code"
- Show the code to the other person
How to scan someone's QR code:
- Tap the search icon
- Select "Scan QR Code"
- Point your camera at their code
- Confirm the connection
Why QR codes?
- No need to spell out usernames or exchange phone numbers
- Instant, error-free connection
- Perfect for networking events and meetings
- Works even if you want to keep your phone number private
Best for:
- In-person meetings and events
- Networking situations
- Quick connections without sharing personal details
- Conference and trade show contacts
Privacy and Discoverability
Each search method respects the privacy settings users have configured. This means:
If someone can't be found:
- They may have restricted their discoverability settings
- Their phone number or email may not be verified
- Their account may not be set to appear in search results
Your discoverability:
- You control who can find you in Settings → Privacy
- You can limit searches to contacts only, verified users, or disable entirely
A note on trust levels: Everyone on Helloii has one profile and signs in as Verified using their TripleEnable identity (your ID is verified when you sign up). Secure is an optional upgrade of that same profile, much like adding a verified badge, that unlocks the highest trust level and advanced capabilities. There is no separate anonymous account or mode: just two levels, Verified (base) and Secure (upgrade).
See Privacy Settings for complete control over your discoverability.
Managing Your Contacts
Once you've added contacts, you can:
View contact profile: Tap their name to see their trust level (Verified or Secure) and ZTRS score
Start a conversation: Tap to open a chat
Block a contact: Access from their profile menu (they won't be notified)
Remove a contact: Delete from your contacts list
Next Steps
Now that you know how to find people:
- Chat Features - Learn about messaging capabilities
- Contact Profiles & ZTRS - Understand how to read trust indicators
- Privacy Settings - Control who can find you
