RiVidium Base Background Privacy Statement
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RiVidium respects your privacy

RiVidium and its subsidiaries respect your privacy. This Privacy Statement informs you of our privacy practices and of the choices you can make about the way information about you and your online activity is collected and how that information is used. This statement is readily available on our RiVidium.com home page and at the bottom of every RiVidium web page.

RiVidium’s privacy practices are consistent with the BBB Code of Business Practices.

In the development of RiVidium's privacy policies and standards, we respect and take into account the major principles and frameworks around the world, including the OECD Guidelines on the Protection of Privacy and Transborder Flows, EU Directive 95/46/EC, APEC Privacy Framework, and the Madrid Resolution on International Privacy Standards.

1. Scope of this Privacy Statement

RiVidium is a global organization, with legal entities, business processes, management structures, and technical systems that cross borders. This Privacy Statement applies to all RiVidium-owned websites, domains, services, applications, and products, and those of our wholly owned subsidiaries ("RiVidium sites or services"), except that a privacy policy or statement specific to a particular RiVidium program, product, or service may supersede or supplement this Privacy Statement.

Links to non-RiVidium websites

RiVidium sites or services may provide links to third-party applications, products, services, or websites for your convenience and information. If you access those links, you will leave the RiVidium site. RiVidium does not control those third party sites or their privacy practices, which may differ from RiVidium's practices. We do not endorse or make any representations about third-party sites. The personal data you choose to provide to or that is collected by these third parties is not covered by the RiVidium Privacy Statement. We encourage you to review the privacy policy of any site you interact with before allowing the collection and use of your personal information.

We may also provide social media features that enable you to share information with your social networks and to interact with RiVidium on various social media sites. Your use of these features may result in the collection or sharing of information about you, depending on the feature. We encourage you to review the privacy policies and settings on the social media sites with which you interact to make sure you understand the information that may be collected, used, and shared by those sites.

2. Collection of personal information

RiVidium collects, exports, and uses personal information to better serve you and personalize your experience and interaction with RiVidium. Such collection is done with appropriate notice and consent, along with required filings with data protection authorities, where required.

RiVidium may collect personal information from you to complete various transactions, such as:

  • product or service orders, activations, and registrations
  • profile creation and user verification
  • information requests
  • marketing or support subscriptions
  • contest entries or survey participation
  • job applications

The types of personal information you provide to us may include:

  1. contact information, such as name, address, telephone number, and email address
  2. other unique information such as user IDs and passwords, product and service preferences, contact preferences, educational and employment background, and job interest data
  3. in some cases, your business contact data may be provided to RiVidium by a designated entity within your business or enterprise (such as a member of your IT department)

If you choose to use a "tell-a-friend" or a similar referral program on our site, we will ask you for your friend's e-mail address, social media handle, phone number, or other contact information to send your friend an invitation to participate in the program.

If you post, comment, indicate interest or complaint, or share personal information, including photographs, to any public forum on an RiVidium site, social network, blog, or other such forum, please be aware that any information you submit can be read, viewed, collected, or used by other users of these forums, and could be used to contact you, send you unsolicited messages, or for purposes that neither you nor RiVidium have control over. RiVidium is not responsible for the personal information you choose to provide in these forums.

In addition to the information you provide, RiVidium may also collect information during your visit to an RiVidium website, web-based application, or a website "powered by" another company on behalf of RiVidium, through our Automatic Data Collection Tools, which include Web beacons, cookies, and embedded Web links. These tools collect certain traffic information that your browser sends to a website, such as your browser type and language, access times, and the address of the website from which you arrived. They may also collect information about your Internet Protocol (IP) address, unique device identifier, clickstream behavior (i.e., the pages you view, the links you click, and other actions you take in connection with RiVidium websites or "powered by" websites) and product information. RiVidium may also use some of these Automatic Data Collection Tools in connection with certain emails and communications sent from RiVidium and therefore may collect information using these tools when you open the email or click on a link contained in the email.

RiVidium also collects information from publicly or commercially available sources that it deems credible. Such information may include your name, address, email address, preferences, interests, and demographic/profile data. The information RiVidium collects from its public or commercial sources may be used along with the information RiVidium collects when you visit RiVidium's sites. For example, RiVidium may compare the geographic information acquired from commercial sources with the IP address collected by Automatic Data Collection Tools to derive your general geographic area.

3. How we use your information

The information RiVidium collects to understand your needs and interests helps RiVidium deliver a consistent and personalized experience. For example, RiVidium may use your information to:

  • assist you in completing a transaction or order
  • prevent and detect security threats, fraud or other malicious activity
  • communicate with you about products and services
  • provide and improve service and support
  • update you on new services and benefits
  • provide personalized promotional offers
  • select content to be communicated to you
  • personalize some RiVidium websites
  • allow you to participate in contests and surveys
  • contact you regarding RiVidium products or services

4. How we share your information

RiVidium will not sell, rent or lease your personal information to others except as described in this Statement.

From time to time, RiVidium participates in marketing initiatives with other companies, including websites "powered by" another company on behalf of RiVidium. As part of these initiatives, certain RiVidium services and marketing communications may be delivered at the same time as those from other companies. Some of these services and communications offer you the option to share personal information with both RiVidium and the other companies participating in these initiatives. For example, you may receive marketing communications from RiVidium and other companies or have the opportunity to register online for software products from multiple companies. If you choose to provide personal information only to RiVidium, RiVidium will not share this information with the other companies participating in that marketing initiative. If you choose to provide personal information to the other companies, that personal information will be handled according to the privacy policy of those companies, which may differ from RiVidium's policies and practices.

RiVidium may transfer your personal information to other RiVidium-owned business entities in the US and Worldwide. By accessing RiVidium websites, registering for an account or service, or otherwise providing RiVidium with your personal information, you consent to this transfer of your personal information throughout the global RiVidium network of entities.

Except as described in this Statement, RiVidium will not share the personal information you provide to RiVidium with non-RiVidium third parties without your permission, unless to: (i) respond to duly authorized information requests of police and governmental authorities; (ii) comply with any law, regulation, subpoena, or court order; (iii) investigate and help prevent security threats, fraud or other malicious activity; (iv) enforce/protect the rights and properties of RiVidium or its subsidiaries; or (v) protect the rights or personal safety of RiVidium, our employees, and third parties on or using RiVidium property when allowed and in line with the requirements of applicable law.

Circumstances may arise where, whether for strategic or other business reasons, RiVidium decides to sell, buy, merge or otherwise reorganize businesses in some countries. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or the receipt of it from sellers. It is RiVidium's practice to seek appropriate protection for information in these types of transactions.

Children's privacy

RiVidium does not knowingly collect information from children under the age of 13, or 14 in Korea, and does not target its websites to children under these ages. We encourage parents and guardians to take an active role in their children's online and mobile activities and interests.

6. Your choices and selecting your privacy preferences

RiVidium gives you the choice of receiving a variety of information that complements our products and services. You can subscribe to receive certain product- and service-specific information and also choose to receive RiVidium general communications. We give you a choice regarding delivery of RiVidium general communications by postal mail, email, telephone, or mobile device.

You can make or change your choices about receiving either subscription or general communications at the data collection point or by using other methods, which are listed in the following sections.

Subscription communications

Subscription communications include email newsletters, software updates, etc. that may be expressly requested by you or which you consented to receive. After you request such communications, you may opt out of receiving them by using one of the following methods:

  1. Select the email "opt out" or "unsubscribe" link, or follow the opt-out instructions included in each email subscription communication.
  2. To unsubscribe from messages delivered to mobile devices, reply to the message with the words "STOP" or "END."
  3. Return to the Web page(s) where you originally registered your preferences and follow the opt-out instructions.
  4. Write to the RiVidium Security Office. Be sure to provide your name, relevant contact information, and specific relevant information about the RiVidium subscriptions that you no longer wish to receive.

Please be aware that when you opt out of receiving certain subscription communications, it may affect the services you have chosen to receive from RiVidium where accepting the communications is a condition of receiving the services.

RiVidium general communications

RiVidium general communications provide information about products, services, and/or support. This may include new product or services information, special offers, or invitations to participate in market research or compliance reviews.

7. Access to and accuracy of your information

RiVidium strives to keep your personal information accurately recorded. We have implemented technology, management processes and policies to help maintain data accuracy. RiVidium provides individuals with reasonable access to personal information that they provided to RiVidium and the reasonable ability to review and correct it or ask for anonymization, blockage, or deletion, as applicable. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as requiring a password and user ID, before granting access to your data. To view and change the personal information that you directly provided to RiVidium you can return to the web page where you originally submitted your data and follow the instructions on that web page.

8. Keeping your personal information secure

RiVidium takes seriously the trust you place in us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, RiVidium utilizes reasonable and appropriate physical, technical, and administrative procedures to safeguard the information we collect and process. RiVidium retains data only as required or permitted by local law and while it has a legitimate business purpose.

When collecting or transferring sensitive information such as credit card information we use a variety of additional security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. The personal information you provide us is stored on computer systems located in controlled facilities which have limited access. When we transmit highly confidential information (such as credit card number or password) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Credit card numbers are used only for processing payments and are not used for other purposes. As part of real-time payment processing, RiVidium subscribes to fraud management services. This service provides RiVidium with an extra level of security to guard against credit card fraud and to protect your financial data.

9. Changes to this statement

If we modify our Privacy Statement, we will post the revised statement here, with an updated revision date. If we make significant changes to our Statement that materially alter our privacy practices, we may also notify you by other means, such as sending an email or posting a notice on our corporate website and/or social media pages prior to the changes taking effect.

10. Contacting us

We value your opinions. If you have comments or questions about our Privacy Statement, please send them through our “Comments” page or write to us at the following address:

RiVidium Inc.
7639 Coppermine Dr.
Manassas, VA 20109

How RiVidium uses automatic data collection tools

The following sections provide additional information about commonly-used web technology tools.


A "cookie" is a small data file transferred by a website to your computer's hard drive. RiVidium or its service providers send cookies when you surf our site or sites where our ads appear, make purchases, request or personalize information, or register yourself for certain services. Accepting the cookies used on our site, sites that are "powered by" another company on RiVidium's behalf, or sites where our ads appear may give us access to information about your browsing behavior, which we may use to personalize your experience. Cookies are typically classified as either "session" cookies or "persistent" cookies.

  1. Session cookies do not stay on your computer after you close your browser.
  2. Persistent cookies remain on your computer until you delete them or they expire. Most browsers automatically accept cookies by default, but you can usually refuse cookies or selectively accept cookies by adjusting the preferences in your browser. If you turn off cookies, there may be some features of our site that will not be available to you and some Web pages may not display properly.

You can find information on popular browsers and how to adjust your cookie preferences in the help and support section of your browser.

From time to time, RiVidium will use Flash local shared objects (LSOs) to store Flash content information and preferences. LSOs perform similar functions to HTML browser cookies and deposit small files on your computer, which are commonly called Flash cookies. Flash cookies are different from browser cookies and cookie management tools provided by your browser may not remove Flash cookies. To learn more about Flash Cookies and how to manage the related privacy and storage settings, please visit the Adobe Systems website

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